Dear Friend,

Would you go to a restaurant where:

You have to pay two times your bill in advance, they serve you bad food and ignore your complaints. Then, when you don't pay for the next meal, they throw you out on the street, keep all your money and sue you for more!

Of course not!

So why do a lot of landlords think it's okay?

Maybe it's because they really don't care. Or maybe they just don't know any better. Or maybe they've learned some bad lessons. Whatever it is, we knew:

We wanted to be different...
We had to be different!

It's pretty simple, really:

Happy customers are just plain good business!

We do everything we can to make sure that our customers are happy. Check out what Jen says about us:

"When we first moved into your place, we were really skeptical about landlords. At our old place, the maintenance people used their keys to come into our apartment and take cigarettes and money from us while we were sleeping! But you guys have great customer service. Like when you cleaned out the boards with nails sticking out of them that our dog, Ginger, was getting into. And you always call before you come over.

We want to stay with you guys as landlords. Can you find a house for us to move into? Some place with some land? Please?" Jen D. - Colorado Springs 

Our goal is "NO SURPRISES"
for our residents.

NO SURPRISES means that no matter what happens, everyone knows what to expect. Check out the "Great Landlords, Guaranteed" upgrade package to see what we mean!

We all love this kind of treatment at great businesses. You know what McDonald's will be like, no matter where you are. Los Angeles or Miami, a Big Mac tastes like a Big Mac. That's why we go to those places!

No surprises is a really big goal and, honestly, we probably won't ever reach it. But we keep working on that goal, because our clients are so happy with it.

The First Step:
Our Clients Know What's Up

As you can see by the questions on the FAQs page, we want you to feel comfortable that you're making the right decision before you even call us. And if you have a question that we didn't answer on that page, call Eric at 719-339-2238 to get the information you need to make the right decision for you.

When you move into one of our rentals, you'll get a Personalized Move In Package that includes:

1. New Home Guide - contains critical information for your life in your new home. Things like where the nearest grocery store, post office, and convenience store are. Things like where fuse box and the water shut off are. Moving is bad enough without figuring those things out when you really need them. Our residents feel comfortable from the very beginning.
2. A Guided Tour - refreshing your memory of the building, the apartment, the area and so on. This is to make sure you're comfortable with the decision you've made, and to answer all of those last minute questions.

The Second Step:
Great Customer Service

When you move into one of our rentals, you'll know you've made the right decision.

How?

Take a look at just a few of the upgrades we offer to qualified residents!

1. Maintenance Guarantees - major maintenance will be done within 72 hours or you live RENT FREE until it's fixed. Minor maintenance will be done when we say it will, or you get $10 for every day it's not fixed!
2. Affordability Package - helps you tailor your move-in dates, rental payment dates, and security deposit payment plan to suit your exact needs.
3. Move-In Upgrade - to say thank you for your business, you can have your pick of upgrades to customize your home to your needs. You get it installed when you move in! You can find out more about our upgrades on the Upgrade Packages page.
   

Step Three:
Great Homes, Great Value, Great Future

We take care of our properties. We are always working on them. Last year, we spent $3,426.73 fixing little things, painting, cleaning, and updating things inside and out. You'll see this when you take a tour of the rental you have your eye on:

They're clean and everything works.

That's a great home!

You've probably guessed by now that our homes aren't the lowest priced ones you'll find. But, if you've read this far, that's probably not what you're looking for.

Take a look at all of the upgrades we give our clients and compare them to everything else out there. Take a look at the guarantees we give.

You've found the best value in town, right here.

Why do we offer these great homes with all of the extra upgrades, bonuses and guarantees? It's called a bribe. An ethical bribe to get you keep you as our clients for a long time.

You see, we want to help you get into your own home some day. And the only way we know of to do that, is to help you get there as fast a possible. As cheaply as possible.

Because we want to help you have a great future, too!

Listen to what other happy residents said at the closing table when they bought their home from us:

"Thanks, you guys. Without you, we don't know how we would have been able to get a home like this. We love this house! Thanks for giving us the chance..."
Mark & Jennifer B. - Colorado Springs

Give us a call today at 719-339-2238 and find out how we can help you Move Up!

Warmly,

Eric
Manager, Move Up Homes, LLC